Shipping and returns

Shipping Origin

We offer fast global shipping. We ship small quantity orders out of our Canadian office in Toronto. Your order will take about 2 - 12 days to arrive anywhere in North America, or 7 - 21 days for Australia, New Zealand and Europe. 

We ship twice a week - Monday and Thursday. 

If you need speedier delivery, please contact us below.

*Please note that some countries may be subject to additional custom & import fees.

 

Processing Time

Please allow 2 business days to process your order.  

 

Cancelling and Changing Orders

We try to fulfill and send your order as quickly as possible, which may limit our ability to add items or may even prevent your item from being shipped immediately.  We cannot cancel orders that have already been shipped.

 

Returns

Any returns will be accepted within 30 days of purchase. To receive a full refund, the item must be in its original condition and in its original packaging. Customers may be responsible for the shipping fee of a return order.

If there is an error in your order, please let us know and we will fix it immediately.  

*Please note any customized or engraved scissors are not eligible for return.*

  

More Questions? 

You can contact us directly below!

 

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